Fuji Xerox Global Services was tasked with helping the Roads and Traffic Authority of New South Wales find a cost-effective solution to the problems associated with having a profusion of outdated office machines that were spread out among its more than 180 offices. Fuji Xerox Global provided the RTA with a solution that involved multi-function devices, pay per impression strategy and a single contract service agreement. All of this has resulted in the RTAs carbon emissions being reduced by 13 tonnes, a 25% reduction in energy use and an overall cost savings of nearly $4 million over five-years. The RTA also plans to reduce paper consumption with the implementation of better workflow through the use of the equipment supplied and maintained by Fuji Xerox Global Services.
Road network management, drivers licensing, vehicle registration and road network safety are all mandates met by the RTA of New South Wales. Because of this, the challenge presented was of the utmost importance to Fuji Xerox Global Services.
These responsibilities necessitated the use of an assortment of over 2,100 machines that were supplied by different manufacturers; all of which had different service contracts. The frustration among the 6,900 employees caused by things such as differences in device maintenance contracts, service provision and technical support was more than evident. To add to the challenge, all government agencies in New South Wales are not permitted to have any capital expenditure on their service contracts. The final issue to be resolved was that the RTA also wished to limit its environmental impact through the utilisation of equipment that was designed for best practice environmental standards.
The overall challenge presented by the RTA was met with a strategy to provide multi-function machines that were covered by a single contract that employed a pay per impression cost rate. The equipment upgrade was fairly simple: Fuji Xerox Global Services provided a fleet technology that covered the production of printouts, facsimiles and copies in a single machine. Because the new equipment operated at a higher rate of efficiency than the old equipment and because there was less of it, the RTA saw reduced energy consumption and a lower rate of carbon emissions. With the use of a pay per copy cost structure the RTA was able to save roughly $4 million dollars over 60-months.
With the solutions provided by Fuji Xerox Global Services, the RTA is able to save money, help the environment and concentrate on its number one priority; the drivers of New South Wales.
According to Road and Traffic Authority, there will be only one supplier of office gadgets, i.e. printers, facsimile gadgets and photocopiers: www.fujixerox.com.au A study has been made to show the strategic advantage of their plan http://www.fujixerox.com.au/docs/case_studies/RTA_Case_Study.pdf
