Posts Tagged ‘Local intelligence’

Using Address Verification Software For Business To Improve Customer Service And Profits

February 13th, 2010

There are many benefits to using an address verification software for business. The software has become very sophisticated with functionality that could not even be imagined 10 years ago. Software applications can be integrated into e-commerce web sites and current software applications. Application programming interfaces are distributed to assist in customization of your current software. There is a wide variety of add-on advanced functionality available in the sophisticated software packages available today.

Inaccuracies in address data are the result of data entry errors. An address validation system can catch errors as data is entered. Intelligence and auto-complete functionality used with AJAX calls can actually fill out a form reducing the amount of keying and, thus, avoiding keying errors. The software can also be used to cleanse old data. Regular address maintenance runs can be scheduled. Inaccurate address data can cost you money. Studies have proven that wrong mailing addresses are expensive and accurate addresses will increase cash flow.

For businesses that have route sales or delivery services a package that includes map coordinates can be very useful. Drivers can have a GPS Navigation system in their vehicles which can receive map coordinates. Another way that map coordinates can be used is in the assignment of sales leads. Sales representatives can be associated with zip codes. Sales prospects can then be assign to the appropriate sales staff based on the customer’s zip code. Potential customers will be contacted faster.

Mail returned as undeliverable is very costly. The expense in supplies, postage, and manpower of having to re-mail can be dramatically reduced. Customers will receive bills and invoices quicker. There will be a real improvement in customer service when your mailing address data maintains its integrity. Delays in the delivery of invoices will hurt your cash flow as the receipt of remittance will slow down. The quicker your customers receive their bills the sooner they can pay them.

Compile customer demographic information that can be used to improve marketing. Group customers based on Zip+4, bar code information, congressional district or even census blocks. Target your advertising with the marketing data you have collected. The information you compile won’t just won’t be sitting on your database. Instead you will put your data to work for you to increase business.

Fraud can be greatly reduced. You can reduce losses by quickly identifying inaccurate or suspicious data. Some system will actually make phone calls. Phone notification functionality will schedule a call to verify telephone numbers and addresses. Stop false credit applications by using a cross-reference to the Social Security Death Index. Preventing fraud will lead to an increase of your bottom line.

There are a number of address verification software for business systems available. Google, the US Postal Service, and major delivery services all have address verification application programming interfaces for no or low cost. There are many software packages on the market from simple application to packages with sophisticated advanced features. Some package have free trial promotions or demo version so you can try them before you buy.

An address verification software for business application will be a good investment. You will improve customer service, reduce costs and increase cash flow. The benefits are real.

Canadian Coporate provides leading location content and software solutions to solve key business challenges. Location intelligence solution consisting of the most relevant location content which includes: address validation, address databes, geocoding software, postal code map, address verification and Spatial data.