Troubleshooting a DVD-ROM drive is a simple procedure that can be divided into 3 distinct classes of failure. To start the troubleshooting process, find out whether this drive is newly installed and has never functioned in this system or if the drive was formerly functioning and now it’s not functioning. Once the drive history has been found, the question may arise whether the trouble is a hardware issue or software.

Fixing DVD-ROM Failures Press the drive access button to confirm that the drive has got the proper power and that the drive access tray will open. Insert a good DVD-ROM disk that you have validateed can be run by another drive. Ensure that the drive you are fixing cannot read the known good disk.

Step 2:Detach the case side access panel and verify that the DVD-ROM is the 40-pin ATA type. Visually check the Master/Slave/Cable Select jumper settings on both drives sharing the IDE controller channel to confirm they are properly set, if there are several IDE drives sharing a channel. This step can be disregarded if the drive was formerly running and no new ATA components were introduced into the system.

Ovserve that the DVD-ROM is connected to power and data while the case side access panel is detached by inspecting the drive’s connections. A system that has been recently moved will sometimes have data or power cables shaken loose.

Step 4:Execute a virus scan, preferably an online version, to eradicate the possibility that the crash is virus related.

Step 5:Substitute faulty DVD-ROM drive with a good drive, making sure to set the drive to the matching settings the drive are being replaced used, and trial for functionality. If the new drive works, it can be decided that the original drive that was detached is not working. In the concern of carefulness and to get rid of any uncertainty as to the actuality of the finding, the original DVD-ROM drive that was attached to the system should be reinstalled into the system and retested. The suspect drive can be installed into a different system, or tested on the test bench.

Common problems with DVD-ROM disk drives should be solved by above steps.But when, all the above is failed to fix the problem. Then,you should buy DVD-ROM drives and also you may want to go for price comparison.